Launch IT provides top-notch technical know-how and—even better—top-notch customer service. We run special events on weekends and evenings, which means we sometimes need support outside regular business hours. Their quick response has saved us more than once. And we never hear "not my job." Even if the issue lies with a different vendor, our Launch IT rep is always willing to troubleshoot and serve as a liaison when necessary. Launch IT is also very aware of our budget and takes extra steps to save us money whenever we need to make a new purchase.
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Hands down, the best team of IT people I have dealt with. You will not be disappointed, especially if you have already experienced companies using an "Out of the Box" type website application with add ons.
Working with LaunchIT has been a breeze from day one. We chatted weekly in the design phase at a time that worked for me. I had an option to either get the technical info from LaunchIT or in words that a non-tech savvy person like me could understand. LaunchIT explained it perfectly for me! In the final stages he gave me ideas on some changes and showed how they’d look in the app. I think we chose the right company and team to build this county fair app and I’m excited to see what the future holds! If you’re in the market for an app I highly recommend Ben, Gopi, and the LaunchIT team!
